GenuineVC David Beisel's Perspective on Digital Change

September 14, 2005

There are a myriad ways that people can contact and send me messages these days. My work e-mail address, my blog e-mail address, one of my many personal e-mail addresses, my mobile phone, SMS on my mobile, my work phone, my home phone, snailmail on at my physical work address or my physical home address, via LinkedIn, FAX, etc., etc. What I think is interesting is that not only does the content of a message carry meaning, but the forum that it’s communicated to me does as well. Whether you send a message via SMS or via snailmail conveys something about its urgency, its importance, its intimacy, and its desire for response. (A quick aside: Want to really get someone’s attention who you don’t know? Send them a FedEx and follow up with a phone call immediately.)

Moreover, the message senders’ communication tool also sends a signal. Is an e-mail coming from your gmail account or a work account? Are you calling someone from your mobile while grocery shopping or sitting at your desk with your landline? It seems to me that a Caller ID number (or if it’s blocked) says something not just about who’s calling, but why they are calling.

Finally, the tricky part is that different communication methods carry different meanings for different people. I once worked at a consulting firm where it was imperative that people checked their voicemail almost hourly – it was just part of the culture that that was the primary method of communication. Now, I’ve gone a day or two without checking my work voicemail, but you know that you can reach me via e-mail almost instantly. Or, take Skype. Rumor has it that eBay is mandating that all employees register for a Skype account – surely forcing communication via a specific forum carries a certain meaning with it as well.

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  • I am a cofounder and Partner at NextView Ventures, a dedicated seed-stage venture capital firm making investments in internet-enabled startups. Read More »

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  • David Beisel
     - 1 hour ago
    My latest blog post: A Behind-the-Scenes Look at Our Recent Seed-Stage VC Investments http://t.co/NqGPZD9Ix0
  • robgo
     - 2 hours ago
    I'm forever loyal to some folks for the same reason RT @bfeld: When VCs Don’t Bullshit You http://t.co/050eGDlpCN
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    RT @royrod: Huge supporter of @soshedidorg, incredible passion from @VICTORIAeSONG helping young women invest in themselves http://t.co/ztH…
  • Lee Hower
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    RT @nabeel: Pitching your current investors - It catches many founders by surprise, but one of the hardest pitches to a... http://t.co/OY56…
  • David Beisel
     - 4 hours ago
    @bijan Been using the Mobi Eyefi for a couple years - definitely solid product. Haven't been upsold to the cloud service (yet) though.

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